Shipping & Returns

Return & Exchange Policy

Thank you for shopping at Hive Girl Boutique.

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If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. We are unable to offer Exchanges at this time.

Change of Mind Rights

You are entitled to a refund of Your Order within 30 days without giving any reason for doing so.

The deadline for requesting a refund of an Order is 30 days from the date on which You received the Goods, as determined by the delivery date of the shipping carrier.

In order to exercise Your Change of Mind rights, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email: info@hivegirl.shop

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

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Conditions for Returns
In order for the Goods to be eligible for a Change of Mind return, please make sure that:

• The Goods were purchased in the last 30 days

• The Goods are in the original packaging, unused and undamaged

The following Goods cannot be returned:

• Goods made to Your specifications or clearly personalized.

• Goods which according to their nature are not suitable to be returned due to health or hygiene reasons, deteriorate rapidly or where the date of expiry is over.

• Goods which were unsealed after delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

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Damaged or Missing Goods Rights

You are entitled to a refund of Your Order within 30 days if Your product arrives broken, damaged or is lost/missing in transit due to non-delivery after 30-business days from the date carrier received Your package.

You must contact Us if You think Your Goods are lost or missing in transit by email: info@hivegirl.shop

The deadline for requesting a refund of a damaged Order is 30 days from the date on which You received the Goods, as determined by the delivery date of the shipping carrier. If you did not receive the Goods, the deadline is 30 days from the date Your Order is determined lost or missing by Us.

In order to exercise Your Damaged or Missing Goods rights, You must contact Us with details of the damage as well as Your Order number so that we may attempt to locate any potentially lost or missing Goods. In order to better process Your return, we may request pictures of the damaged Goods. You must contact us by email: info@hivegirl.shop

We will reimburse You no later than 14 days from the day on which We receive the returned Goods or determine that You should dispose of the damaged Goods. We will reimburse You no later than 14 days from the day on which We determine Your Order to be lost or missing in transit. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

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Conditions for Returns
In order for the Goods to be eligible for a Damaged or Missing return, please make sure that:

• The Goods were purchased in the last 30 days (or 60 days for potentially lost or missing Goods)

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

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Returning Goods
You are responsible for the cost and risk of returning Change of Mind Goods to Us. Damaged, lost or missing Goods will receive a prepaid return label or refund accordingly. You should send the Goods to the following address:

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ATTN: Hive Girl Boutique

213 Saint Robert Blvd
Suite 3, Box 180
St Robert, MO 65584
USA

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us: info@hivegirl.shop

Interpretation and Definitions

The following terms are applicable for any products that You purchased with Us.

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Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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Definitions
For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hive Girl Boutique.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to Hive Girl Boutique, accessible from www.hivegirl.shop

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Last Updated: June 16, 2021

This Return and Refund Policy has been created with the help of a Return and Refund Policy Generator (TermsFeed).